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The Process of Positive Behavior Support (PBS)

Step Two: Person-Centered Planning

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Detailed Instructions for Personal Futures Planning

Facilitator/Time Keeper/Artist

As described in the personal futures planning booklet (Mount & Zwernick, 1988), the facilitator leads the group through the planning process by setting the agenda, assessing equal opportunity for all to participate, handling conflict when necessary, and recording accurately the comments and process. This person should be a neutral, unbiased person. The facilitator should be someone who is familiar with the mapping process. During the planning process, it is important that the facilitator be able to reflectively listen, and provide short feedback phrases, particularly if someone seems to have launched into a long story and has lost focus. Initially, some participants may feel apprehensive contributing in a group, thus, the facilitator should be able to encourage dialogue and detail, as well as, maintain focus.

Upon arrival at the location, the facilitator should check room arrangement including seating, lighting, and temperature control. Once everyone has arrived, the facilitator may begin the meeting by introducing him or herself and describe the process (including the description of the color coding). The facilitator should also describe his/her role. The facilitator will then begin the process by describing the purpose of the first map and inviting the group to begin. As each map is completed, it should be briefly summarized. Summarizing each map will help keep the group focused and provides an opportunity to highlight noteworthy information. The facilitator should periodically check the time to keep the pace going. The meetings can take about two hours, therefore, it is very important to keep the group focused and to maintain the momentum. After completing all the maps, the facilitator should summarize the process and wrap up the meeting. Typically, the facilitator closes the meeting by asking the group to share how they are feeling after completing the process. This allows for a time of reflection for everyone. To break the ice, the facilitator may go first.

It should be noted that this may be the first time families have told their story from beginning to end; this can be very emotional. The facilitator should be patient, and allow the person to regain their composure.

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